I sure would like to know what ink levels are and be able to use the printer head cleaning dvice as well as the alignment tool once again! While holding the Power button, press the Cancel X button, and then release both buttons. I'd like to know more, as far as how to read all of the other points: example Is there a code breaker book for reading the full diagonistic page?
Since we're commnicating, what is the 'Full" featured Windows I tried going to HP but got a warning that the sirte was unsafe, so what's up with that as well? Didn't find what you were looking for? Ask the community.
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This process can take several minutes depending on the number of warranties being checked. Select registration option. Insert the tri-color cartridge into the slot on the left. Figure : Close the cartridge latch. Figure : Close the cover. If these steps resolved the issue , you do not need to continue troubleshooting. If the issue persists , continue to the next solution. Solution two: Clean the cartridge contacts Follow these steps to clean the cartridge contacts.
If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles. Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge. Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges coffee filters work well. Remove and clean each cartridge one at a time. Do not leave a cartridge outside the product for more than 30 minutes.
Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp. Figure : Clean the contacts. Lightly moisten another swab with distilled water, and then squeeze any excess water from the swab. Use the swab to clean the electrical contacts in the carriage, located inside the product. Allow the contacts to dry for approximately 10 minutes, or use a new swab to dry the contacts. Press the Power button to turn on the product.
Solution three: Repeat reseating and cleaning steps If you have completed all of the steps and the issue persists, repeat the previous solutions to inspect the cartridges and clean the cartridge contacts.
Solution four: Replace the cartridges Follow these steps to replace the cartridges in the product. Click the Play button to view an animation on how to replace the cartridges. Press the Power button to turn on the product, if it is not already on. Figure : Remove the plastic tape. Figure : Do not touch the electrical contacts or the ink nozzles on the cartridge.
A ' Wrong cartridge inserted ' message displays on the computer The Resume light blinks and a ' Wrong cartridge inserted ' message displays on the computer. Cause : The cartridges might be incompatible with the product, or the cartridges might not be seated properly in the carriage. Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.
Solution one: Check cartridge compatibility. If the cartridges are compatible , continue to the next solution. If the cartridges are not compatible , skip to Solution five to replace the cartridges. Solution two: Remove, inspect, and reseat the cartridges The cartridge might not have full electrical contact with the product. Solution three: Clean the cartridge contacts Follow these steps to clean the cartridge contacts.
Solution four: Repeat reseating and cleaning steps If you have completed all of the steps and the issue persists, repeat the previous solutions to inspect the cartridges and clean the cartridge contacts. Solution five: Replace the cartridges Follow these steps to replace the cartridges in the product. Cause : The cartridges might not be seated correctly in the carriage, or the cartridge contacts might need to be cleaned. Solutions Follow the solutions in the order presented to resolve the issue.
A ' Paper jam ' message displays on the computer The Resume light blinks and a ' Paper jam ' message displays on the computer. Solution one: Turn the printer off and on again Follow these steps to turn the product off and then on again. Step one: Turn the printer off and on again Press the Power button to turn off the product. If the product does not turn off, continue to the next solution.
Press the Power button to turn the product on. Wait until the warm-up period completes before you continue. Step two: Print a self-test report Print a self-test report to make sure that the hardware functions correctly. Press and hold the Print Cancel button. The self-test report prints. If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting. If the issue persists , continue with the next solution.
If the test page does not print , continue with the next solution. Solution two: Clear the paper jam Follow these steps to clear any jammed paper from the product. Always clear jammed paper from the back of the product first, and then from the front.
Step one: Remove any loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear a paper jam from the rear of the printer Choose from the following three methods to check for and clear any jammed paper from the rear of the product.
Method one: Clear the jam through the rear access door Press the Power button to turn off the product. Remove the rear access door. Press the two latch handles on the rear access door toward each other, and then pull the door out to remove it. Figure : Remove the rear access door. Gently pull out any jammed paper from the rear of the product.
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