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Which game are you trying to install? What is the complete error message you are receiving? Step 1: Try uninstalling the previous versions of game installed. Step 3: If you are using any older version of game, then you may also try to install the game in compatibility mode: For further information, refer the article Make older programs run in this version of Windows. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. When I do that then try to open the game it does nothing. Hi Hailey — would you please email us at techsupport herinteractive. So weird. Hi Rae! The game will fully install, but when it goes to launch it comes up with the DirectX error ND saying that the installation of DirectX has failed and to try uninstalling and reinstalling.
Like other people have said, there was no option for installing DirectX yourself. Hi Kelly! I have tried this for games 7,8,9 and 19 and it does not work. I have a new windows 10 hp all in one. Has anyone had success downloading the older games? This community is way too tight knit to leave each other hanging the way these comment threads would have you believe. However, they better get this mess straightened out before the Nancy Drew Centennial is The sales from that year alone could probably float HeR Interactive for another decade, but their shooting themselves in the foot by shoving complaints in the corner instead of fixing the major issues with the older games.
Sometimes commentators will delete their own comments after their issue is solved. Do you have a particular game you are needing help to install on Windows 10? I tried the instructions listed above to install Terror in the Royal Tower after spending hours getting errors and it worked!!
Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Windows 10 Installation June 16th, Share this. Trey says:. August 9, at pm. Little Jackalope says:. August 10, at am.
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You may try uninstalling the game first from Programs and Feature.
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