Message 1 of 4. HP Recommended. Operating System: Microsoft Windows 7 bit. Tags 2. Accepted Solutions. Level Message 3 of 4. Was this reply helpful? Yes No. Message 2 of 4. Hello it is a fairly old model, and so it is original was windows xp? Click on the yes button Warning If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Replaced Hard Drive with identical unit. Computer continues to get Black Screen, Windows 10 setup will not run. Ultimately seeking advise on how to reinstall Windows I have the same question Report abuse. Details required :. Cancel Submit. A system recovery from the hard drive may not be possible in some circumstances.
Your computer may contain Recovery Disc Creation software. See Obtaining Recovery Discs for ordering information. Backup files from the My Documents folder and from other folders you may have created. Disconnect all connected devices such as the Personal Media Drive, USB drives, printer, and fax , remove media from drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, and power cord. Compaq computers will have similar options for example, Compaq Tools. Hewlett-Packard , hp pavilion pc tools , and hp pc system recovery. Click Yes or OK to continue the recovery process. The computer restarts to the recovery program. If another welcome screen is displayed, click OK to continue.
Select one of the following procedures, depending on which recovery type you want to perform:. To perform a system recovery, click Next , and then click Yes. To perform a destructive recovery, click Advanced , select Destructive Recovery and then click Next. After the System Recovery is complete, the computer restarts and continues into Windows setup.
Complete the setup screens and wait until the PC finishes the setup. This time varies and may take over several hours. Before using your computer, update and protect your computer. Recovering during startup Use the following steps to perform a recovery from the hard drive :.
Just after the first screen appears the logo screen , press the F10 key repeatedly until a recovery menu appears. To perform a standard system recovery, click Next , and then click Yes. Complete the setup screens and wait until the computer finishes the setup. This time varies and may take over several hours, depending on the amount of files that were stored in the user account folders for example, My Documents and the Desktop. Recovering from recovery discs Use the following steps to recover the computer from a set of recovery discs either CDs or DVDs :.
Before recovering, back up files from the My Documents folder and from other folders you may have created. Turn on the computer and press the Esc key when the first logo screen appears.
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